WooCommerce Abandoned Cart Recovery-Email-SMS-Facebook Messenger 1.0.6.2

WooCommerce Abandoned Cart Recovery – Email – SMS – Facebook Messenger

What is WooCommerce Abandoned Cart Recovery? WooCommerce Abandoned Cart Recovery is a WooCommerce extension that helps you to recovery unfinished orders in your store.  When a customer adds a product to the cart but does not complete check out, the cart will be marked as “abandoned after a scheduled time.” The plugin will start sending cart recovery emails or Facebook messages to the customer and remind them to complete the order.

CAPTURE ABANDONED CART

When a user adds a product to the cart but does not check out, the cart will be marked as “abandoned after a selected time.” WooCommerce Abandoned Cart Recovery will capture the cart information include: add to cart date, customer email address, added to cart items, cart total, cart status, and IP address. Then using this information to contact the customer, offer a discount, and request him/her to complete check out.

• Track member cart: track the abandoned cart of logged-in users on your site.
• Abandoned Cart time for Members: set the time from when a member has the last action with his cart until the cart is marked as abandoned.
• Track guest cart: track abandoned cart of guests on your site.
• Abandoned Cart time for Guest:  set the time from when a guest user has the last action with the cart until the cart is marked as abandoned.
• Abandoned Table: abandoned carts will be saved in the plugin back-end. And you can check the records at any time. The records provide information about time, username, email, item quantity, cart total price, items list, status, reminder logs, customer IP, and country.
• Cart status: abandoned cart has 2 statuses abandoned and recovered.
• Reminder logs: the reminder logs option allows you to check the email and FB message send abandoned cart owner.
• Exclude: exclude the username of persons who you don’t want to track their cart.

REQUEST EMAIL POP-UP

A pop-up will appear when customers click add to cart for the first time, request them to fill in an email address to complete the add to cart action. After getting an email, the pop-up will not reappear, and users can normally add products to the cart. And the email address will be automatically filled in the checkout form when the customer goes to the checkout page.

• Appear on: Choose pages where you want the request email pop-up to appear: single product pages, shop page, cart page.
• Required email: choose if you want to require an email address to add products. If this option is turned off, customers can close the request email pop-up to add products to the cart.
• Dismiss time: set a time for the pop-up to reappear after a customer closes it.
• Redirect after add to cart: when customers fill in an email and add the product to the cart. You can choose to redirect them to the cart or check out page.
• 2 templates: the pop-up has 2 built-in templates for you to change the front-end layout.
• Change front-end text: you can change the text message on the pop-up.
• Change pop-up color: all pop-up text, background, add to cart button colors can be changed in the plugin backend.

SEND RECOVERY EMAILS

When a cart is marked as abandoned, the plugin will send a recovery email to the email address that the customer filled in the request email popup. Asking them to finish check out the cart and offer coupons if it is necessary.

• Email templates: you can create many email templates and schedule to send them at different times.
• Send email rules: set up to send different recovery emails at different times.
• Reply-to address: set up a reply to the email address. If customers reply to the recovery email, the reply email will come to this address. By default, it is the admin address.
• Send recovery email to members: choose if you want to send a recovery cart email to logged-in users.
• Send recovery email to guests: choose if you want to send a recovery cart email to guests.
• Offer coupon: you can send coupons along with recovery emails. With each email templates, you can choose to send an existing coupon. Or let the plugin generate unique coupons with given values. You can set up the generated coupon will all WooCommerce coupon options.

SEND FACEBOOK MESSAGE

The plugin will display a “Send to Message” tickbox under the add to cart button on single product pages if customers tick on this box before adding the product to the cart. The cart will be recorded, and the plugin will send a recovery message to the customer on Facebook message. Recovery messages include text and a link to the checkout page. If customers click on the link, they will be redirected to the checkout page with their abandoned cart. This option requires a Facebook fan page and a Facebook app to work.

• Accept Facebook message to add to cart: a “Send to Messenger” tickbox will appear under the add to cart button on the product page. The plugin will send recovery cart messages to the customer’s Facebook if they don’t complete checkout.
• Set up Facebook messages: you can set up many messages with different texts.
• Send message rules: schedule to send different messages at different times.
• Language: choose the language you want to display the “Send to Facebook” tickbox on the front-end.

REPORT

The plugin provides 4 types of reports for you to check the abandoned carts. Select the suitable report type and a time range to view the abandoned cart report in that time.